Privacy Policy

Last updated: 30.3.2026

This Privacy Policy explains how Tweenip processes personal data in connection with the use of its website, mobile application, and related services, including user accounts, adding places and events, community features, meetup registrations, and communication with users.

1. Who is the controller

Tweenip z. s.
Company ID (IČO): 23535512
Registered office: Uralská 689/7, Bubeneč, 160 00 Prague
E-mail: info@tweenip.com

If you have any questions about the processing of personal data, you can contact us at the e-mail address above.

2. Who this policy applies to

This policy applies to individuals who visit the Tweenip website, use the Tweenip mobile application, create an account or sign in, add places, events, ratings, or comments, register for community meetups or other events, communicate with us, or subscribe to updates and other information if they have given consent.

3. What personal data we may process

Depending on how you use Tweenip, we may process in particular the following data: first name and last name, e-mail address, phone number, account and sign-in data, information about the sign-in method you use, information about your profile and preferences, saved favourite places, language settings, data contained in content you submit, such as places, events, comments, ratings, or photos, location data or the approximate location of your device, technical and operational data such as IP address, device information, operating system, browser type, or app version, logs, diagnostic information and error data, data related to community meetup and event registrations, such as the number of attendees or optional additional information, and the content of communication you send to us.

If you sign in through third-party services, such as Apple or Google, we may receive basic data made available to us by that provider as part of the sign-in process, such as your account identifier, name, or e-mail address.

4. For what purposes we process personal data and on what legal basis

We process personal data only to the extent necessary for the relevant purpose.

We process data mainly for the purposes of providing the website, application, and user account, enabling sign-in via e-mail, Apple, or Google, operating community features and user-generated content, handling meetup registrations and event organisation, communication and customer support, security, abuse prevention and enforcement of rights, analytics, measurement and service improvement, sending updates, invitations, and other information if you have given consent, and complying with legal obligations.

The legal basis for processing is in particular the performance of a contract or steps taken prior to entering into a contract, our legitimate interest, consent, and compliance with a legal obligation, depending on the nature of the specific processing.

5. Where we obtain personal data from

We obtain personal data mainly directly from you when you register, sign in, or use the service, from forms you complete, from content you submit, from your device or browser when you use the website and application, and, where relevant, from third-party sign-in providers if you sign in via Apple or Google.

6. Who personal data may be shared with

We may share personal data only to the extent necessary with categories of recipients that help us operate, secure, technically support, or improve the service, for example in the areas of hosting, technical infrastructure, communication, analytics, or registration and content management. We may also disclose personal data to public authorities where required by law.

7. Transfers of personal data outside the EU / EEA

If we use providers based outside the European Union or the European Economic Area, personal data may in some cases be transferred outside the EU / EEA. In such cases, we ensure that any transfer is safeguarded in accordance with applicable law, in particular through appropriate safeguards such as standard contractual clauses or another valid transfer mechanism.

8. How long we retain personal data

We retain personal data only for as long as necessary for the relevant purpose, or for as long as required by law. In general, account-related data is retained for the duration of the account and a reasonable period thereafter, communication data is retained for the time necessary to handle the request and a reasonable period thereafter, meetup registration data is retained for the duration of the event organisation and a reasonable period after the event, and data processed on the basis of consent is retained until consent is withdrawn or the purpose ceases to exist. Where we no longer need the data, we delete or anonymise it.

9. Cookies and similar technologies

We may use cookies and similar technologies on the website. Some are necessary for the functioning of the website, while others are used only on the basis of your consent. More details about the cookies we use, their purposes, legal basis, and your available settings can be found in our Cookie Policy.

10. Your rights

In connection with the processing of personal data, you may in particular have the right to request access to your personal data, request correction of inaccurate or incomplete data, request deletion of personal data, request restriction of processing, object to processing, request data portability where applicable, withdraw consent where processing is based on consent, and lodge a complaint with a supervisory authority.

If you wish to exercise any of these rights, please contact us at info@tweenip.com.

11. Children and parents

Tweenip is a service aimed at parents and families. We do not knowingly collect children’s personal data beyond what is necessary for specific features, for example when a parent or legal guardian provides such information as part of a community meetup registration. If you believe that we have processed a child’s personal data in violation of applicable law or without the necessary authorisation, please contact us and we will review the matter.

12. Automated decision-making and profiling

Unless expressly stated otherwise, we do not carry out automated individual decision-making that would produce legal effects concerning you or similarly significantly affect you.

13. Changes to this policy

We may update this Privacy Policy from time to time, especially if our services, data processing practices, or legal requirements change. The current version is always published on this page.